MiriamElizabeth M

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Cancell my membership

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I want to cancel my membership at The Camp transformation Center. I had a surgery, so I can't asist.
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Preferred solution: Cancel the membership

Anonymous
map-marker Corona, California

This is not FREE and your success may be sabotaged by unethical and unprofessional business practices

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Let me start out by saying that I was inspired to join The Camp's 6-week challenge because I was impressed the results of some of my friends on Facebook who successfully completed the challenge. Although I am pleased with my weight lost and fitness goals after doing the challenge, I was not successful according the terms of their contract. I decided to post this review to explain how that happened and why I attribute my failing the challenge to unethical and unprofessional business practices. This post is not intended to spew any hate or negativity, but only to give an honest report from my personal experience. Hopefully, it will benefit anyone considering joining so that a decision can be made with both eyes opened.

The old adage goes, "If it sounds too good to be true, then it probably is." I totally expected that as with anything that is free, there would be a catch. So, when first I inquired about the 6-week challenge, I knew that there would be more required than just losing 20 or more lbs. As stated in prior reviews, there are several terms you must follow in order for the program to be free...You must put down a $497 deposit, lose 20 or more lbs by the end of the 6-week challenge, check-in a minimum of 30 times on Facebook (their free advertisement), work out 30 or more times in 42 days, change your Facebook profile pic to their logo for the entire duration of the challenge (again, free advertisement), abide by all the terms of the contract indicating you will "follow the *** instructions" (FTDI) meal plan with an EMPHASIS on remaining positive (negativity will not be tolerated and would cause you to forfeit your deposit). ADDITIONALLY, it was not simply losing at least 20+ pounds to be refunded your $497 deposit, you have to reach or be below your ideal weight which is determined by your gender and height. (For me being female and 5'7", my ideal weight 165.) Not reaching your ideal weight forfeits your deposit and ONLY makes you eligible to "rollover" into another 6-week challenge (with each challenge having the same success marker of losing at least 20 lbs). Some people completed 5+ challenges in order to reach their ideal weight. Common sense tells you that the closer you are to reaching your ideal weight, the rate of your weight loss per week slows making it that much more difficult to successfully lose 20 lbs in a 6-week period. Hence, you likely will lose a challenge and forfeit your deposit. The only alternative to this would be to apply your otherwise forfeited deposit into a gym membership at the "discounted" rate of $127 per month. (The non-discounted rate is $10 more per month which is hardly a discount, nor does it account for the amount of money applied by the forfeited deposit of nearly $500.) I think most people can read between the lines and see how the advertisement of "free" is clearly misleading. It's no wonder The Camp is such a lucrative business and how they can seemingly "give away" such a valuable service for "free". It's because it is NOT FREE!

What else makes it not "free"? From the time of sign up and every work out you attend thereafter, you will be bombarded with advertisements for protein shakes and supplements by ISO FX. There are announcements at the end of each workout where they also push a supplement of the week. I've even heard staff members claim that the reason some have been more successful than others in losing weight is because they have taken the supplements. It's clear that The Camp gets some sorta kickback from the company from pushing it's products.

What makes the program unethical? The false advertisement that the program is "free" and only requires you lose 20 lbs to be successful. The other piece that I believe makes it unethical is the false claim that they have a 97% success rate. I followed the program to the tee and did not succeed. I was not alone and know this is an inaccurate statistic. The other unethical issue is that the trainers consistently encourage gym members to use heavy weights during circuit training. This builds muscle that will reflect heavy on the scale. Any skilled trainer knows that encouraging high reps with low weight, coupled with cardio, would be better suited for successfully passing the challenge. (I only found two trainers at my gym that followed this training style.) It's hard to believe that this approach to training is not encouraged by the owners who have a vested financial interest in people not successfully completing the challenge.

What makes The Camp unprofessional? I was unfortunate enough to have experienced being kicked out of The Camp's support group on Facebook which connects you with other challengers and offers a wide range of support from recipes, to forums, to anecdotal memes, and success stories and pictures. I was not alone in being kicked out. Apparently Sam, part owner of The Camp, has a reputation (as confirmed by several staff members) of being rude, quick and sharp with his tongue, and impulsive in his reactions towards others. He did not like a comment I made on a thread and kicked me out of the group 2 weeks before the end of my challenge. My comment was in response to him making a comment in all caps, starting with the statement "LOOK PEOPLE", where he goes on to belittle and humiliate someone who in his view asked a *** question about what was allowed to eat. In my response, I mimicked another member (who was also kicked out of the group) stating that this forum should be a place to feel safe to ask dumb questions and to seek support. He shot back a response to the effect that if I didn't like it, I could get out. I didn't even have a chance because he kicked me and the other member out of the group. When I brought this issue to the attention to the director of my camp, I was told that this is how he is and that it was unlikely they would be able to get me back in the group because Sam was the sole administrator. I was told that Sam is fully aware of his rudeness towards customers to the point that he advises the managers and directors not speak to customers the way he does because of the negative impact it has on business. Needless to say, this left a very sour taste in my mouth and upset me that I had even given his company my money.

I just completed my 6-week challenge a week ago and lost a total of 17.4 lbs. I worked out 36 times in 42 days, faithfully followed the meal plan (including the carb-cycling and "Talapigus" plan structured to speed up weight loss toward the end of the challenge) and I still failed to lose 20 lbs. Sure, most of the other challengers in my challenge cycle met their goal, however, most that did had much more weight to lose than I did. I initially weighed in at 187 and needed to weigh 167 or less to met the challenge. At the end of 6 weeks, I weighed in at 170. All and all I am happy that I lost weight, that I am more fit to continue towards my fitness goals, and that I made a lot of great connections with people that I plan to keep in contact with. But, for me, I cannot continue to support a business that I have experienced to be unethical, misleading, and unprofessional. My money will be better spent elsewhere.

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Loss:
$497
Pros:
  • People and the facility
Cons:
  • Super unprofessional
  • Unorganized
Reason of review:
Unethical practices

Preferred solution: Let the company propose a solution

231 comments
Guest

Thank you for posting this information, I was thinking of signing up for next month’s challenge, I’ll jus stick to my $10 a month gym membership thanks

Guest
reply icon Replying to comment of Guest-1897565

Sam sounds like the biggest *** and so I am not to give him my hard working money, people are saying he bought a wife who is 25 years old and he is 50 years old wow far away from this place

Guest
reply icon Replying to comment of Guest-1897565

well, sam died, and yes, he was crass. He was smart enough to change all of the rules while I was there to benefit the camp while destroying the people in it. But he's dead so there you go

Guest

Your review of TC is on point. I too was lulled to try the program because of the “free” six week challenge.

I recognized the scam while signing the contract. I believe it’s around paragraph 6 or 7, where they indicate you must meet their proclaimed ideal weight for my height. I pointed this out to the representative and made my decision to NOT follow any of the “free” marketing requirements. The weight they indicated was ideal for me at 5’7” was the same as yours.

I haven’t weighed that amount since junior high or earlier. Having said that, I did the first challenge and followed the meal plan to a tee. I missed the 20lbs by 3lbs (but I already knew I wasn’t getting my deposit returned). The work out/circuit training works without following their extremely restrictive meal plan which became monotonous real quick due to my pickiness (I don’t like Brussels sprouts, asparagus, seafood, eggs, chicken breast, prefer wings & thighs, etc.).

I decided that I didn’t want to be controlled by this same FTDI meal plan for eternity. I felt it was best to use portion control and good damn sense. The program was good in changing my water drinking habits. I drink a minimum of a gallon a day...just because I now like water.

Some of the trainers are amazing and they are good at keeping you encouraged. I’d prefer they never use rock as the genre for workouts (unless it’s classic rock). It’s hard to do reps when the music lacks a rhythm. Lastly for me was their change in available memberships and military discount.

I chose to get an annual “anywhere” membership. This would allow me to work out close to home, work, and other places (I travel for my job). When I went to renew, I was told that this option was no longer available. You had to select one location and you couldn’t move around.

If you went to an alternative location, you had to pay for a day-pass. Ridiculous! In addition, I asked about a military discount with my initial challenge registration. I was told that they didn’t have one.

This REALLY annoyed me. I don’t generally patronize companies that don’t honor & respect our troops (active duty & retired). I have had some companies choose to extend the AAA or AARP discount (10-20%). The representative said they would contact Sam and ask for consideration of this request.

I was told he said no discount. I was advised to put it in the suggestion box...I did that week after week. When It was time to renew my membership, I was given the sad news about multi-site usage going away AND I was advised that a 10% military discount was available. The discount wasn’t retro, it was only applied to renewals and/or new memberships going forward.

I am pleased that they had a change of heart and are now extending this offer. They don’t, however, market this discount at the time of registration. If you don’t know to ask, you won’t be able to take advantage of this enhancement. It would be nice if they provided a list/legend of ALL available discounts.

Overall, I lost 35-40lbs.

My body was extremely toned, I felt amazing, and I looked incredible. I suggest this program for ALL levels of work-out person you are; beginner, advanced, young, old, male, female, any ethnicity, any cultural background, short, tall, etc.

Guest

I just lost 20.2 lbs in 6 weeks. I missed a week cause I got really sick.

So I would say it does work. It depends on how much you want it. I was at inshap and paid for a trainer which is 200 dollars and it was 4 session for 30 minutes. Now that's a trip off lol.

Its $300 where I'm at and it rolls over to another challenge until you hit your goal weight. Yes, it's a lot of money but you get it back IF you are at your goal weight. Money should be and is a good motivation. You get 6 weeks of classes 7 days straight with trainers.

Better than what I paid for inshape. Plus you can ask questions if your doing this is right. I have a guy here who lost 152 lbs in 8 in a half month. He inspired me to reach for it.

People like him worked hard for it. There are my friends who went once a week who lost 2 lbs a week.. I even had a friend who went 3x a week but gain weight telling me she could not let go of sodas, alchohol and fast food. I go 4x a week and take 2 classes a day sometimes.

It works no doubt about that. It's just determination and will power.

I hope this helps and sorry I seem to be blabbing and sorry if my English is bad lol. I'm trilingual and English is my 3rd language.

Lariya Coo

How about sharing that meal plan? ;-) Thanks for the post.

I had an idea of how the program works.

I also know that you must reach your ideal weight to get your money back. I’m just interested in joining to lose the last 20 lbs that I have and I need that push.

Guest

So if you don’t lose all the weight, do you have to pay another 497?

Guest
reply icon Replying to comment of Guest-1715781

or become a member. I did and its worth it because I want it bad, I want a better looking body and I KNOW the only way to get there is go to class almost everyday and do the absolute best you can....everyday.

MAKE it a part of your everyday lifestyle. I had to....because I PAID FOR IT!!! So I HATE the music, I am 65 and I want music from my generation, it makes a huge difference to me. they don't care and they play what they like.

I have to accept that. And I can do without the yelling, just tell me what to do and if you want to do it with me to motivate me, drop down and join me for a bit.

Also the pictures of the trainers on line are all smoking hot, my trainers are all fat and out of shape. not good role models AT ALL!

Guest

Thanks for the insight. I always wondered how this worked.

Ishmeal Jtt

There’s nothing unethical about the contract. You were not duped into thinking it would be free unless you didn’t read the contract in which case you’re an idiot and it’s your fault.

They are SO clear about the fact that if you don’t reach your goal weight you will not get your money back. You even have to initial next to your goal weight and the sections that says you understand that (there’s like 3 of them). So don’t mislead people just because you’re mad you didn’t lose the 20lbs and couldn’t continue. I have successfully completed the challenge and so has a friend and my sister who was at a different camp and you’re wrong about the weights, they train you to push yourself in order to make your muscles work harder so that you continually have a challenging workout!

They do not tell you to lift heavy just push yourself so you’re not wasting your own time. Also, you didn’t have to purchase the supplements so in reality it was your choice to put down 500 instead of 300. Of course they push they’re supplements line it’s called business (honestly you sound so dumb complaining about this). Just because they push it doesn’t mean you need it or have to buy it.

And lastly, I have seen Sam respond to hundreds of posts which is impressive and he makes sure the question is answered or the misunderstanding cleared up. He’s never been rude or snappy that I’ve seen.

There are definitely negative whining complaining people (obviously you) who weren’t pushing themselves and trusting the process and therefore not getting the results. Please people don’t let this lady deter you, the camp is totally clear and straightforward about their challenge contract and they go out of their way to help you reach the goal.

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Anonymous
map-marker Lake Elsinore, California

Unethical-Unprofessional Business! Stay clear from The Camp-Temecula and all other Southern California Locations

The Camp Transformation Center - Unethical-Unprofessional Business! Stay clear from The...

NO NO NO! DO NOT WASTE YOUR MONEY! Stay far away from this place! There's a reason they are not part of the BBB! They do not run an ethical place of business and they discriminate! All of these reviews are mandatory to receive $497 back as part of the 6 week completion. It's a scare tactic so everyone, of course, writes a so-called "good" review in fear that they will not receive their money back! 90% of the "campers" are on an emergency diet their final week which consists of tilapia and asparagus for breakfast, lunch dinner and snack. Also zero water the final two days. Who wouldn't lose weight starving yourself! But that's just it, you don't really lose weight in the process...your gaining muscle. A sure promise that you will NOT meet your goal and lose 20lb to get your money back. At the end of course you're going to lose the most weight (most lose anywhere from 5-15 lbs this final week). Also, with the mandatory 5 times a week workout with heavy weights (as encouraged by the trainers), you are almost certain to gain muscle...not lose weight! Also you are pressured into buying their supplements and protein powder for a mere $220. Also a recipe for gaining weight. Working out 5 days a week does not allow your muscles enough time to recover. The business structure is a sham. Perhaps good if you're looking at body building. At the end, the ultimate goal is to get you to join the gym for $127/month. Yep! This place can not even be considered a gym. There is not a pool, spa, tennis courts, equipment or personal trainers, changing area, showers, etc... Wow! Spectrum Club prices, but not even comparable. It's more or less set up as a garage with a few weights around. It's a circuit training for 45 min, lifting tires and other unconventional techniques. Nothing like real boot camp, I know, I was in the military. DO NOT WASTE YOUR MONEY! I didn't find the trainers motivating. There were two decent guy trainers, I found the rest some what annoying, not really knowledgeable or motivating.

I came it at 19.6 lbs. There were others that came in just short and given a chance to sweat it out. I was in the room and witnessed it! One lady just as I, at point 4 ounces, and another in at .8 over and was allowed to leave go to the gym and come back and the other on the bike. When I left the house I had my running shoes and my husband asked why and I said just in case I come in short I can sweat it out. I thought it was a no brainer as that is what I saw. Knew I would come in close, but thought close under...not over. Either way I just thought that I would be given the same opportunity as the others. I asked the owner If I could jump on the treadmill she said no! (incidentally, they finally have two treadmills- other than that they have 3 old bikes). Anyway, she hemmed and hawed and would consider it if I had agreed to join the gym. Wow... No Thanks I had no intention of joining! Oh by the way, the owner is a member of 24 Hr Fitness!

ONLY WORK OUT TIMES: 5AM, 6AM, 9AM and 5,6 and 7 PM.

There is Zero consistency! I've heard multiple stories from others, but of course after the fact. By the way, had I known she was going to not give me the opportunity, like the others, I would have told her I would be a few hours late and go to LA Fitness, where I belong, and sweat out the .4 in the sauna. Duh! Just expected that I would be able to do as the others were!

So as per the commitment to get my money back I would have left a "good" review and once I got my money back, I was going to write the real true review...my genuine version. Again the pressure to write a "good" review for the others waiting for their money. Geesh....great marketing there...not! Very dishonest

Words from the owner herself "90% of weight loss is from the diet". Adding the weights and workouts 5 days a week, consistently sore muscles, with no down time is just not that healthy if your over 35, in my opinion. For all of you curious of the meal plan, don't waste your money! Here it is:

Breakfast: Egg whites (about 4), Spinach (unlimited) and 1/3 cup dry oatmeal (plain). May add a little cinnamon and protein to oatmeal. Plus "camp" supplements

Snack: " Camp" protein powder + supplements

Lunch: 4-6 oz of White Fish, Chicken Breast or 99% lean turkey, broccoli, spinach or asparagus (unlimited), 2-3 oz of brown rice or quinoa + "camp" supplements

Snack: Same as above

Dinner: Same as lunch

Snack: 6oz of fat free cottage cheese or yogurt

*No sauces, may use spices or little of mustard and salsa. Eat every 21/2 to 3 hours. Drink a gallon of water a day!

That's it folks! SAVE YOUR MONEY! Do your work outs on your own, but STAY AWAY FROM THIS PLACE!!!!

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Reason of review:
Not as described/ advertised
259 comments
Guest

This is such a funny review lol. Those who actually FTDI lose the weight in a good timely manner and don’t have to do any emergency talapia diet because they didn’t PROCRASTINATE. The Camp changes lives for those who actually are dedicated and follow the guides and are honest about it.

Guest

I don't know about the camp you went to but I went to the one in Hemet, CA and on the 6 week challenge I lost 22.4 pounds. My friend did the same challenge at another camp site and lost 21 pounds.. I guess you didn't FTDI!!

Guest

Someone sounds awfully bitter. I'm on week 11 and have lost 49lbs.. it works if you work it.

Iyanna Ptf

Even if I wouldn’t make the weight omg you gain muscle you are healthier and if you do it right you don’t have to do the tilapigas I’m sorry your experience was bad but not all camps are like what you said ours is very strict and call you out if your not doing it right you get out what you put in !!! Sorry you feel the way you do

Guest

I lost 6% body fat (only needed to lose 5% to get my money back) in 6 weeks. I didn’t use their supplements, I researched and bought my own.

They don’t MAKE you buy theirs. I didn’t have to crash diet. I followed my workouts and was strict with my meal plan and felt great. I was also a college athlete and used to work out 5 days a week and play games on the weekend so working out 5 days a week is not insane.

2 days of rest is plenty. I don’t know what about your experience with the camp made you so angry, but for me, it was a boost and a reminder that I am still an athlete and working out can be fun. I’m 33 years old and have maintained my muscle mass and weight 3 years later and would do the camp all over again.

I’m 5’3, weigh 115, and have 19% body fat. I look better than I did as a college athlete when I was 20 years old and I have the camp to thank for it.

Guest

I havent been a member there in years so im not obligated to say a damn thing good about this place....BUT I WILL BECAUSE I ABSOLUTELY LOVED THEM. I joined in Temecula and quit 2 weeks in the first time because it was difficult.

But I WANTED A CHANGE AND RESULTS, so i saved up and after i moved to Hemet paid again to give it another try. Everything i put into it was worth it to me!! I busted my *** and met my goal not once but twice and was so happy with my progress by the third challenge that i didnt give a crap about the cost .... I didnt get my money back and was BEYOND SATISFIED WITH THE BUSINESS ITSELF AND MY RESULTS.

But maybe thats because i followed the damn instructions and i worked at it like my health, my life , depended on it. I still keep up with working out and eating healthy just not quite as intensely, and i personally am grateful for the positive impact the camp transformation center in TEMECULA AND HEMET on my life!!!

Guest

I agree with the comment but not all camps are the same. some are more unethical than others.

There shouldn't be any dairy on the diet. No oils of any kind, just PAM.

Guest

Prior to joining the TC, I worked out 3-5 days a week and ate low carb. I saw some results, dropped from a size 8 to a 6.

But I had zero stamina and my strength sucked. I'm 46 and want to enlist as a reservist nurse in the USAF. I need to pass the physical agility test and wasn't doing it on my own. I needed structure and motivation.

I jumped on a hard body challenge and failed miserably!! I stayed FTDI and followed everything 100%. But we aren't all built the same, and I have IBS which tremendously slows my metabolism. BUT, I don't have back *** anymore, my love handles are more like love nubs, I can do 35 sit ups, 16 push ups, and gained endurance to run a mile.

Lifting 20 lbs was a nightmare on day one. Now lifting 20 feels like picking up a paper bag. My trainers are awesome motivators, encouraging, will help you push, and don't give up on anyone in the group. We have 4, 5, 6, 8, 9 am classes and 4,5,6,7,8 PM classes.

The trainers are certified at my location. I was told about the supplements like protein and BCAA, etc, but they weren't pushed on me and I didn't buy them. I use my own protein from Sprouts and BCAA from a local company, krill oil from Costco. Yes, I lost my challenge, but I feel amazing; healthier, stronger, faster, motivated.

I joined the gym after and go 5 days a week, plus I run at my local gym. I have no complaints because nothing was hidden from me.

I lost the challenge, but I gained so much more. And i'm ready for my physical agility test.

Guest

Totally disagree! Doing their challenge and then joining the gym afterwards is one of the best decisions I've ever made!

I'm 55 and have lost about 40 lbs of fat so far since January! I've made new, like-minded friends and look and feel better than I have in 20 years! Even my marriage is better!

Invest in yourself and do the work. It's life-changing and totally worth it!

Guest

Do the work!!! The program works

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Liaia V

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fresno, California

5% body fat Monitor is inaccurate. Scam!!

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I started the 5% body fat challenge six weeks ago. I weighed in at 37% body fat.The first seven days I lost over 5% body fat at 31%.

I question my weigh in at this time. By the third week after losing about 3 pounds I weigh in again. The monitor now say that I am 35% body fat. Up almost 4% body fat.

I ask to be weigh in Asian seconds later and now its 32%. I jump on it again and now its 33%. Within seconds there was a 3 1/2% difference in my weigh in. At this point I contacted the director her name was Mio.

I express my concern And she told me that I should have not gone on the scale that many time. I told her it does not matter how many times I get on the scale if it is accurate it will still be the same number. She disagreed. I continue to email her expressing my concerns since she had told me that she didnt know my current body fat situation but no reply.

One would think that by this time they will reassess your weight but they didnt she actually ghost me. Today was my way in and its evident that she fix her machine. Or should I say tweaked her machine. Im not surprised I lost the challenge.

Total scam. When I confront her with all the facts and weigh ins she started to raise her voice at me and blaming me for not going to other places and checking out other monitors when she clearly states that my final weigh in has to be on her machine only.

My daughter too was in challenge But was doing the 20 lbs. six week challenge. After four weeks she only dropped 9 pounds.

I started watching what she was doing. I realize that the Boot Camp was working on mainly muscle building and we all know muscle weighs more than fat. You can follow this program to the T but it is meant for you to lose the challenge and keep you as a member for a year adding $900 to your already in 500$ challenge buy in. because there is no way that you can beat the challenge with just cross training and no cardio.

At that point I change up her routine even though it is required of her to go to the camp five days a week. I had told her to do less weights and add cardio to her routin. Only then . In just two weeks she dropped almost 9 pounds.

In the booklet they give you it does not say anything about you doing extra cardio on the side. My conclusion is the challenge will slim you down but youll never reach the goal that they have set out for you. at the end the day it is still a business. The reason why I am upset is that the 5% body monitor is not accurate therefore its unethical for them to take your money.

There are many factors to why your weigh in is inaccurate .

It all depends on what you ate the day before what you drank that morning and if you had exercise. So many factors to why this 5% body should be taken out.

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Loss:
$497

Preferred solution: Full refund

User's recommendation: Scamm

Liaia V

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fresno, California

5% body fat monitor is a scam

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5% body fat monitor is a scam. I weighed three times back to back seconds apart on the same machine and there was a difference of 3% body fat.

When I addressed this to the director of the camp in Clovis she told me that this is never happened before. She did nothing to help me I had emailed her several occasions about my concerns and worry about my way in. She never responded I had asked her what is my current audit that situation she told me she did it now. That was at my three week weekend.

I didnt ask her how can I trust your monitor if you cant tell me what my way and is currently. No response from the manager. Today I went and weigh in and I lost The challenge apparently she had twenk the Monitor. Does not matter what the outcome is it at the beginning of the way in the monitor had a glitch.

What she shouldve done was give me back my money to be fair but instead she yelled at me and said that she did everything she possibly could for me. I said you did nothing for me. I would think that at that moment when I reached out to her that she would have reassess me but she didnt. Took my money with no shame.

Even though I had emails and weigh in records she Still disses those facts. My daughter at the same time also join the 20 lbs. six week challenge. Being that there is two different challenges there should be two different kind of classes.

After four weeks my daughter only lost 9 pounds at that point I realize she was bulking up and not losing weight because we all know muscle weighs more than that. I didnt changed her routine and asked that she does lighter weight and do more cardio on the side within two weeks she lost 8 pounds but still lost the challenge. Wish I had notice it sooner and not trust the count too much and did my own due diligence. The challenge is made for you to lose weight but yet still fail the challenge so they can keep your money and keep you as a member for a year.

So now here you are you have to pay an additional $900 on top of the 500 you already paid.

So fyi. Its a scam

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Aveyah Vji

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cypress, California

Complaint

Original review Jul 05, 2022

The manager left out lot of info about the plan i was doing and filled in the rest of the info when i was not there. In other words someone plagiarized my initials and made it seem like I signed up for a "bundle" to reoccur charges on my account.

I know exactly how I initial and it was definitely privatized! worked out a total of 3 times and wanted to delay the challenge due to my knee being injured. She approved to delay my work out but left out info that she wasnt delaying payment. After a month I was ready to work out and questioned about payment and she said she charged me for iver 500 already and that i sugned up for a bundke???

They charged me $137 for 4 months and when I explained that is not what I signed up for and should not be charged for future months The manager blamed me for my lack of my commitment and ended up charging me over 500.00 for 3 days of service. They plagiarized my initials to use my card repeatedly. It was blank and they filled it in, not me!!

Please be careful and get a copy of your contract in advance! immediately and ask questions ahead of time!!!

View full review
Loss:
$500
Cons:
  • Unethical practices
Anonymous
map-marker Hayward, California

Getting over drawn and overdraft fees cause of the camp

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So I put my account on hold cause I was going through financial hardship . And when I went back to work I injured my self so I emailed them to freeze my account which they did for about month or so then I started getting overdraft fees from a place I haven't taken classes for 4 month and I had let go of a old job .

I barelystarted get back on my feet and started new job I went to thecampsj San I talk to guy told him my concern he look at me like I making it up told me he will not charge me further if I emailed my concern and and cancel but2 days later I get 149 charge and overdraft fees again .. I again someone called say I was pay payments .. which I know it should been already canceled or frozen.. now I got pay my fees with no money in my account again .

Then I hear this 299 cancel fee ..

ok well I emailed headquarters about this . If they keep billing me and takening money out of my account with out me knowing then I might have take legal action .

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Loss:
$400

Preferred solution: Full refund

Anonymous
map-marker Fresno, California

Unethical and unreasonable challenge

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Do nI started my 5% body fat challenged six weeks ago. First week I lost 1 pound and the monitor said that I lost almost 6% that.

I questioned that and the girl said she wasnt sure. By the third week Ive lost about I pounds and have game 3% body fat. I questioned the The girl that was wearing me in and she said she wasnt sure. So I had her weigh me three times seconds apart.

The first weigh in 35%. Second way in seconds apart 32% Third Is 33%. Theres a 3% difference within seconds. I then question the machine.

The Director of the camp said that it was accurate but yet refuse to look at all my weigh ins and yet to tell me what my accurate body fat currently. my question to her was if the monitor was accurate then why do I weigh in so differently every time. At 3% difference. At the end I lost the challenge.

The manager yelled at me and said she did everything in her power to help me and I told her emails dont lie and facts on the weigh ins dont lie. Im only stating the facts. She did nothing to help. Just took my money.

That is when I knew they scammed me. My daughter was in the 20 pounds six week challenge and throughout the Challenge I realize that she wasnt losing the weight as fast. They did not customize different work out for different challenges. They were having the 20 pound challengers doing cross training with heavy weights.

We all know muscle weighs more than fat so technically those people on that challenge will never meet their 20 pounds in six weeks unless they did lots of cardio on the side. When I realized after four weeks of my daughter only dropped 9 pounds I change her work out. I told her to do last weeks and do more cardio on the side wish they dont tell you in their brochures She is required to be in class five days a week. In just two weeks she dropped 9 pounds.

Remember these challenge are always in the favor of the camp. You will lose weight and you will see result but you will never beat the challenge because it is set up for you to fail. On the surface of things they believe that they are changing peoples lives and taking their money because of it. It is unethical to charge people for a challenge that a monitor is inaccurate.

The only time percentage of fat is accurate this if you dump somebodys body in water.

They make you believe that the machine is accurate.scammers. Do not fall for it.

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User's recommendation: Join Knowing you will lose your money

Ana B Nzs
map-marker Fontana, California

To let people know it’s a complete scam

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This has been a terrible experience. Its such a scam. Trying to cancel my membership has been a nightmare. Plus, when signing up no body mentioned a 299 cancellation fee!! Save your money and time!
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Loss:
$1

Preferred solution: Full refund

Anonymous
map-marker Wheeling, Illinois

Requesting Refund for my membership

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Hi Allison, I have been a member of Camp Transformation center for more than a month. This is the first time that I visited the camp transformation center so I don't know much about your policy of membership charges. So, I cancel my membership today. But its been charged this month around 97$. Which I would like to request to refund the amount which its been charged already. Thank you Hemanth Kumar
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Fikreta D

Scam 1005

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The Camp Transformation Center - Scam 1005

This is for current and future customers of The Camp TC. Don't go here.

They are scammers. They scammed me, and they will scam you too. I'm in the middle of contemplating whether I should create a lawsuit. But I'm definitely going to report this company and business to the City Hall and the BBB.

I'm 100% sure there will no longer be a camp at this location, perhaps even in Manteca and Lodi as well. I have tried discussing these manners in a friendly and calm way, but the owners or managers (Gia and Faby) always had a way to bring this upon me and try to make me break. Calling my son uneducated, keep in mind he is 13 and goes to a GATE school. They also had the nerve to call me racist when they're the ones wearing masks with controversial and political topics written on them while inside a gym.

I have nothing against that, but all of our family is literally color-blind. We don't see color.

This is supposed to be a business, not a political junction. Get a personal trainer, don't go here.

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Loss:
$500

Preferred solution: Full refund

Theta S

Great Follow Up

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After communicating with the owner about a concern, I was satisfied the situation was handled.
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Pros:
  • Motivating when trainers are engaged with participants
  • Friendly staff
  • Best workout available during covid restrictions
Cons:
  • Music is often raunchy and sexually inappropriate
  • Trainers do not correct form so injuries likely
  • Members get little to no support

Preferred solution: Direct need to be trained on professional customer service. They lack management skills. I don’t feel like I’m talking to someone in charge and they don’t handle situations like someone in charge.

User's recommendation: This is a great place to get motivated toward a healthy lifestyle. During these COVID times there is nothing better out there!

nicole c Qgo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Gilbert Scammers!

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Due to covid the gym was shut down for 3 months. In those 3 months I was charged their discount rate for April.

Again. They charged me this discounted rate every single month for April and no one in the office could understand why I was emailing every single month.

The gyms were still closed but they found a loophole and classes were being held outside. Because of this they found it to be ok to resume regular charges.

Mind you, this is in AZ and they expect you to work out in 114 degree weather outside in the parking lot.

This is not what I signed up for. On top of being ok that staff and clients catch covid they are also ok with you risking a heatstroke so that they can feel ok about taking your $.

Month 5 one of the incompetent workers emailed saying I could cancel but have to pay $200 and they could only place an account on hold for 2 months.

(The gym was closed for 3 due to covid. 2 months they found their loophole and expect you to workout outside in 114 weather).

I asked for the # to the corporate office 5 times and all 5 times I was ignored.

Finally some director said she would call me. Mind you they have my file and no call ever came.

So I email to request to cancel my acct and now theyre saying I need a 30 day notice to cancel.

This place is an absolute joke!

During a time like this you would think they would be more open to working with those that do care If they get sick and care if they bring the virus home from the gym and not only get sick themselves, but pass it on to their family.

They will pretend to care for you when you are going to their gym and feeding into their lies. Their motto is AFF which indicates that you are all family.

But no thank you. Family doesnt steal and cheat each other. Family doesnt lie to you and ignore you.

Family doesnt expect you to put your life at risk.

This place and the ppl that work there are monsters! Crooks and liars!

Beware of this place and the fake staff that is so incompetent that they dont realize they have charged fees for April for 3 months in a row and dont know their own corporate office #.

View full review
Loss:
$600
Cons:
  • Worst management and have no heart for military families
  • Super unprofessional
  • Unethical practices

Preferred solution: Full refund

User's recommendation: Beware!! Scammers!!

Marysol G

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Verified Reviewer

Not wanting to respect contract cancellation policy

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My adult son has 5 days to cancel for a full refund as stated. Now verbally the director of the Palmdale,Ca center informs she will only give credit for future use. I explained that my son is unable to continue because of Dr orders. The director Lexi didn't seem to care all she wanted is for the center not lose the money. No support just unprofessional. I asked to reach the owner, denied. We know the owner does assist the center regularly. The director also mentioned that every owner can verbally change the rule agreements. I insisted to her that the contract is a legal document and just follow the agreement as stated. At that point she said she had nothing else to say to me but to just email the why of cancellation for credit only hanged up. I then found out there is not direct number to a support department for members of the corporate Camp. The contact emails on the main website is not legitimate. There is only an address. What kind of businesses are these, red flag ones. The camp its self is very motivational however when dishonesty and a sense of just luring members just for money it takes away the whole purpose of the transformation camps commitment of its loyalty to the members and the center's reputation.
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Loss:
$297
Pros:
  • Gym members are super supportive
Cons:
  • Super unprofessional
  • Unethical practices
  • No refund

Preferred solution: Full refund

User's recommendation: No matter the reason when it has to do with money no matter legit refund prepare for battle.

Anonymous
map-marker Ashburn, Virginia

Please Don't Bother

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I would put my money, time and efforts somewhere else! They only care about their challenges and their supplements bc that is how they make their money! They aren't teaching you how to properly eat or providing accurate support and accountability during and especially afterwards. The last week of their 15 or 20lb challenge is all shenanigans of Tilapia &; asparagus only, dehydration, dieters tea, and fasting. The nutritionist at the Alexandria,Va location, isn't even on site during the week and hardly ever answers your questions. They also don't inform you that their FTDI challenges are 3 shakes a day for like 41 days but it is only a 30 day supply so you either do without or people freak out and have to buy more! (Fyi, you can do without or find stuff cheaper online[blacksheep]). At this location in Va, the owner has been late for Monday weigh-ins more than once. These weigh ins are required/mandatory on Mondays. They bully you into doing their challenges or buying their supplements to the point you are just uncomfortable and give in, so they just stop! This location never had enough equipment, so whoever you workout with, cannot do the same weight as you, so one of you has to go lighter or heavier etc... The owner is just shady and creeps in the back of the classes but both owners claim it is for safety reasons (one owner,the nutritionist, isn't there but on the weekends so they can just keep telling themselves that it's a safety thing, even when 5 people are in the class he does it).They are not a friendly environment and will stab you in the back every chance they get. The male owner made inappropriate comments to me. When I turned in my 30 day notice to leave he said there wasn't a 30 day notice and so we (him, another member, and I) agreed to end in 2 weeks at the end of the already paid month. The other member and I got a call a day later from him, He told me he was just terminating my contract on the spot. The other member missed his call and waited for him to call back and when she called him 2 days later he pretended all was fine and she is still allowed there, (fyi: she talked me into leaving). Then the Female owner called me and accused me of all kinds of things as reasons why they terminated the rest of my 2 week membership. One was dancing in class and another was having an attitude of not wanting to be there bc I didn't complete the exercises properly. She may not remember because she isn't there, but he knows I have to modify certain exercises. I hadn't missed a single 5am class in 7.5 months and only missed 3 Saturday classes bc I have kids. Now he's going around telling everyone I've been banned and not allowed back...I gave my notice and don't ever plan on going back. He's mad I gave a terrible google and yelp review and called him out like I am here, for not doing or knowing how to do his own program that he's selling. *smh*

So please just avoid their drama and save your money and look into macros (which is now their new 16 week program and app you have to pay for! Go figure, yet another challenge.) They really don't know what they are doing, it is just a mess.

So this black sheep just warned you and will tell you to find cheaper better products and services else where, you will be thankful you did! #Blacksheep

Just class times to workout, No showers, no extra cardio, no childcare, just 2 bathrooms near where the owner likes to *** at the class in progress "for safety reasons".

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Rahul V Fwv

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Verified Reviewer
| map-marker Northeast Dallas, Texas

No Do Not Join

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On one machine they showed my weight as 197 and in under a minute on next machine 194. Shady practice.
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Loss:
$497
Cons:
  • Weigh ins system
  • Super unprofessional
  • Bad attitude

Preferred solution: Let the company propose a solution

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