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1.8

Due to covid the gym was shut down for 3 months. In those 3 months I was charged their discount rate for April.

Again. They charged me this discounted rate every single month for April and no one in the office could understand why I was emailing every single month.

The gyms were still closed but they found a loophole and classes were being held outside. Because of this they found it to be ok to resume regular charges.

Mind you, this is in AZ and they expect you to work out in 114 degree weather outside in the parking lot.

This is not what I signed up for. On top of being ok that staff and clients catch covid they are also ok with you risking a heatstroke so that they can feel ok about taking your $.

Month 5 one of the incompetent workers emailed saying I could cancel but have to pay $200 and they could only place an account on hold for 2 months.

(The gym was closed for 3 due to covid. 2 months they found their loophole and expect you to workout outside in 114 weather).

I asked for the # to the corporate office 5 times and all 5 times I was ignored.

Finally some director said she would call me. Mind you they have my file and no call ever came.

So I email to request to cancel my acct and now theyre saying I need a 30 day notice to cancel.

This place is an absolute joke!

During a time like this you would think they would be more open to working with those that do care If they get sick and care if they bring the virus home from the gym and not only get sick themselves, but pass it on to their family.

They will pretend to care for you when you are going to their gym and feeding into their lies. Their motto is AFF which indicates that you are all family.

But no thank you. Family doesnt steal and cheat each other. Family doesnt lie to you and ignore you.

Family doesnt expect you to put your life at risk.

This place and the ppl that work there are monsters! Crooks and liars!

Beware of this place and the fake staff that is so incompetent that they dont realize they have charged fees for April for 3 months in a row and dont know their own corporate office #.

User's recommendation: Beware!! Scammers!!

Monetary Loss: $600.

Preferred solution: Full refund.

The Camp Transformation Center Cons: Super unprofessional, Unethical practices, Worst management and have no heart for military families, Bad attitude.

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